Accessibility

Equipment

  • Free self-propelled wheelchairs and electric mobility scooters are available to borrow. Contact the reception desk on arrival or book in advance to ensure availability on 01582 548610
  • Clip boards and pencils available from the reception desk

Access to Information

  • Free site maps and advice are available from the reception desk
  • Free audio and multimedia guides are available in English, Bengaliand Urdu, audio description and British Sign Language
  • Public address system throughout site
  • Free What’s On event guides
  • Induction loop available at the reception desk, shop, in the visitor centre and learning centre

Pathways

  • All buildings, including the café and shop have level access
  • Wheelchair, pushchair and scooter access to most galleries. Please note there is restricted access for wide pushchairs and wheelchairs, and mobility scooters in the Discovery Galleries, andPeriod Gardens
  • Sloping paths in some areas of the gardens
  • Wheelchair, pushchair and mobility scooter accessible route via main pathways

Gardens

  • We have doubled the size of our gardens so there are more outdoor areas for visitors of all ages to enjoy
  • Discovery Gardens including Sensory and Medicinal gardens which were designed to incorporate the opportunity for sounds, touch and also plants with scents

Visitors with visual impairments

  • Guide dogs are welcome
  • Audio description tour of The Hidden House is available
  • Audible fire alarm system throughout site
  • Our displays have been designed to be hands-on and multi-sensory
  • Audio-visual points with British Sign Language throughout the Discovery Galleries and Life’s Journey Gallery

Visitors with hearing impairments

  • Hearing and assistance dogs are welcome Induction loop available at the reception desk, shop, in the Visitor Centre and Learning Centre only
  • Audible fire alarm system throughout site
  • Our displays have been designed to be hands-on and multi- sensory
  • Audio-visual points with British Sign Language throughout the Discovery Galleries and Life’s Journey Gallery
  • Audio and multimedia tours in British Sign Language (BSL) are available
  • The introductory films to Discovery Galleries and Discovery Hall include British Sign Language and subtitles

Visitors with mobility impairments

  • Guide, hearing and assistance dogs are welcome
  • Wheelchair, pushchair and mobility scooter accessible route via main pathways
  • All buildings, including the café and shop have level access Wheelchair, pushchair and scooter access to most galleries.
  • Please note there is restricted access for wide pushchairs and wheelchairs, and mobility scooters in the Discovery Galleries, and Period Gardens
  • Sloping paths in some areas of the gardens
  • Stockwood Discovery Centre is a large site and visitors who find walking difficult or tiring might consider bringing along a wheelchair, stick or walking frame if they have them. However, self-propelled wheelchairs and electric mobility scooters are available to borrow if required. Contact the reception desk on arrival or book in advance, to ensure availability on 01582 548610
  • Accessible toilets opposite the Garden Cafe, in the Learning Centre and near the Discovery Galleries